While everyone has been talking about mobile applications, Transactor developed and launched an industry leading platform. Now Transactor’s mobile ready applications connect the suite of payment and loyalty programs directly with your customers’ favourite handset.

Customers can join programs online while waiting in the queue, see their transactions, balances and receive offers via the iPhone or Android phone applications.

Connecting directly to the Transactor host systems, your customer is always up to date via their handset and any change they make is instantly available in store, online or via your call centre.

features of this application include:

• Fully customizable, easily skinned application
• Can use QR or EAN code as an identifier
• Delivers targeted and generic vouchers
• Location service enabled to find nearest store
• Full customizable
• Full customer User Admin function

Commerce and transacting for consumers and businesses is in the midst of massive change.

In order for your business to compete you must be able to connect with your customers across any medium, instantly identify, profile and deliver appropriate marketing communications and ultimately facilitate a financial transaction. Customers will soon be unable to distinguish between shopping in-store, online and on mobile – businesses must be able to connect and transact via all these channels in real time.

Transactor’s solutions have the cloud coded in their DNA giving you the opportunity to deliver targeted communications, messages and offers via any medium at any time.

transactor’s cloud-enabled loyalty

• Reward balances available to earn and redeem instantly anywhere
• Member status and benefits available to any device
• Campaigns and offers delivered to any location/device
• Coupons, vouchers available anywhere to offer or redeem

payment in the cloud

• Purchase and charge gift via the cloud
• Secure, robust and always available payment solutions
• Stored value for small rapid transactions
• Pay with points anywhere
• Low cost per transaction model
• Coupons and vouchers live in the cloud giving instant access and redemption

what does this mean for you?

• Eliminates the need for capital
• Standardization of IT across your business
• Lower entry and operating costs
• IT flexibility and lack of distraction to your core operations
• Stores and makes available your customer and transactional data
• Enhances data remotely and adds services
• Speed to market and flexibility

enterprise-ready solutions

The requirements to meet your business’ peak demands cannot be understated when considering implementing a program that offers real-time interaction at the point of purchase. The program must be able to cope with seasonal demands as well as peak day times (eg. lunch periods).

Your customers won’t wait, they expect nothing less than fast efficient service. High speed processing and authorization of reward issuing and redemptions, coupon redemptions and payment mechanisms are key to meeting these expectations.

The Transactor systems and support infrastructure are architected to handle critical volumes through the peaks and troughs of retail trading.

scale is built into everything we do – not added-on

All transactor services adhere to the following requirements

• Network scaleability
• Connectivity across multiple payment networks
• Full integration with Point of Sale Systems
• Fully web enabled
• Can function across multi-merchant coalitions
• Closed and open loop payments
• Kiosk & device integration
• Mobile ready
• Enhanced security & encryption

data analytics

Transactor Analytics is not transactions and numbers… it is about business altering customer insights.

Most retailers have comprehensive product data available from their stock management and POS transaction systems gathering information relating to product sales. POS systems nowadays will retain data relating to products sold, in what quantities, from which department/category, location/time of day and then almost any iteration using these metrics.

Transactor can help combine this information with consumer data gathered from loyalty or other consumer acquired information, and you have the inputs required to truly understand what makes your customers tick, and fuel powerful campaigns.

Transactor’s DataWorks™ Data Warehouse and Analytics engine captures both sets of this data, then applies years of retail knowledge and strategy, providing your business with the tools to delve deep into your customer’s basket of goods, understand behaviour which can ultimately transform the way you do business.

A range of powerful solutions

Transactor provides end-to-end loyalty, gift card and CRM solutions for retailers and other consumer – facing businesses, offering the full scope of services and technology.

These solutions enables any business who has direct contact with their customers to create powerful, targeted, touch points during and after transactions to communicate and deliver marketing messages.

Data captured during these customer transactions provide retailers with meaningful and actionable consumer insights cultivating loyalty and, more importantly, bolstering the bottom line.

Built on the latest tools and designed to be used in the cloud, Transactor solutions provide the most robust and flexible set of tools for the modern retailer.

Talk to Transactor about our Gift or Loyalty platforms.

Our software application suite

thor transactor™

Is the base platform that operates our loyalty, gift and payment solutions. This powerful multi-dimensional database is a high volume, scalable system that provides businesses with complete control of loyalty programs, gift solutions and targeted marketing programs.

transactor loyalty programs

A well constructed and managed loyalty program can alter customer behaviour in a positive way. Transactor has developed and implemented a wide variety of loyalty programs that produce tangible and positive results for our retailer clients, including:

• increased in average transaction value
• increased frequency
• measurable customer lifetime value
• improved customer retention
• greater efficiency from marketing spend

Transactor operates a complete end-to-end technology solution that empowers retailers and businesses

• store based retail loyalty programs
• online only solution
• hybrid mix’n’match solutions
• integration with your Transactor Gift Card program
• card based
• mobile based program
• voucher and coupon delivery
• points and payment settlements with stores
• instant earning and redemption
• cross over with online and retail program
• customer access portals
• online management
• reporting suite or program management tools

Gift Cards

A retailer without a strong gift offering is simply throwing money at its competitors. Gift Cards are not only a powerful revenue generator, they are also one of the strongest marketing and customer service tools you can use.

The Transactor Gift solution can operate in a closed or open environment and provides all the tools for a retailer to take advantage of this growing market. If you are still using paper or other forms of vouchers, you will understand the limitations, fraud issues and administration hassles. Transactor’s electronic end-to-end Gift Card solution gives you a management and reporting suite to completely control your gift card initiative.

Features of the Transactor gift card solution

• in-store sale of cards
• out of store sale of cards
• in-store or online redemption
• reload or recharge capability
• combine with vouchers, coupons and other promotions
• full integration with your POS
• with card or cardless
• mobile ready complete gift solution
• use traditional plastic cards, barcodes or RFID
• complete management of card printing
• settlement of payment accounts
• perfect for franchise or corporate store environment
• increased security and fraud reduction
• online customer portal to check balances and redemptions
• part of a fully integrated loyalty and CRM program